grind18 / support
Keep the day moving.
Tell us what happened, what you expected, and which device and app version you use. We will keep the conversation as focused as the product.
grind18support@icloud.comThe clock
Open settings and choose the start time for your 18-hour day. The clock stays at the top while you move between Signal and Noise.
Signal and Noise
A task's elapsed time belongs to the lane where you work on it. Move the task when your intent changes; the time already recorded remains visible.
Motivation and breaks
Notification permission is optional. If reminders are quiet, check device notification settings and the app's schedule settings. A denied permission does not block local work.
Backups
Use import and export from settings when available. Keep a fresh backup before changing sync settings, and never email a private backup unless you intend to share it.
When you write
Please do not include passwords, recovery codes, or a full private backup. A short screen recording or a redacted screenshot is usually enough.